IPA Client Service

 

SYDNEY

23 - 25 July 2017
Members*
$3,168 (incl GST)

Non-members $5,280 (incl GST)
*corporate members only

 

MELBOURNE

30 July - 1 August 2017
Members*
$3,168 (incl GST)

Non-members $5,280 (incl GST)
*corporate members only

 

 
2016 Chairs
Speakers IPA Client Service

IPA Business & Agency Leadership

IPA Business & Agency Leadership is a three day workshop designed to provide tomorrow’s agency leaders with an insight into what it takes to run a profitable, harmonious and forward-thinking business. Combining presentations from agency and marketing leaders of the highest regard with interactive sessions designed to stretch and challenge your thinking, the course will equip you to lead the agency of tomorrow.

 

2016 Speakers

Fresh perspectives, invaluable stories and engaging discussions from leading industry experts.
View our speakers here

What our 2016 Co-Chairs had to say

“We need to get rid of the term client ‘service’. We need to be partners and producers. If content is king, then knowledge is prince.” - Paul Bradbury, Chief Executive Officer, WHYBIN \ TBWA GROUP

"It’s time we disrupted the notion of client ‘service’ and a disproportionate emphasis on the client relationship.  Strong client-agency relationships are a by-product of providing visible value and ideas that help clients leapfrog their competition to transform the category they’re in.” - Nitsa Lotus, Managing Director, WHYBIN \ TBWA GROUP

"The journey from account management to agency management can be a tricky one, often without much practical advice or guidance along the way. Being great at getting things done is different to being great at leading a team, a client or an agency."- Paul McMillan, Managing Director, Clemenger BBDO Melbourne


Is this course right for me?
During this three day residential course, account management professionals at a senior level will learn how to transition from a management to a leadership role and embrace the complexities of agency life.


 

2016 Content*
Day one: Leadership and client service

Topics cover:

  • The journey from manager to leader
  • Client expectations
  • When things go wrong
  • Leadership experiences from other worlds
  • What keeps the CEO awake at night?
  • Project briefing

Day two: Becoming a better business person

Topics cover:

  • The basics of agency finance
  • Boardroom dynamics
  • New ways of making money
  • The dark arts of managing client relationships
  • Presenting to persuade
  • Procurement negotiations from a client’s POV

Day three: Finding your style as a leader

Topics cover:

  • Sound Bites on Leadership
  • Building your personal brand
  • Group presentations/judging

* Topics vary slightly by state

 
2016 Speaker line-up:

Sydney

Adrian Paul

Adrian Paul

COO,

WHYBIN\TBWA Group



Anthony Hourigan

Anthony Hourigan

CEO,

Hourigan International



Darren Woolley

Darren Woolley

CEO, TrinityP3

Marketing Management

Consultants


Gary Duckworth

Gary Duckworth

Executive Coach /

Transition Leader,

Paths with Heart


James Ledger

James Ledger

Consultant,

The Client Relationship

Consultancy


Justus Hammer

Justus Hammer

MD & Founder, Sellable

& Spreets Founder



Paul Reardon

Paul Reardon

ECD,

WHYBIN\TBWA

Group Melbourne


Shaun James

Shaun James

CEO,

Presto TV


Sonia Motum

Sonia Motum

Director and Founder,

Energy Coaching



Camilla Jury

Camilla Jury

Head of Corporate

Affairs,

FleishmanHillard


         

Melbourne

Melinda Geertz

Melinda Geertz

CEO,

Leo Burnett Melbourne


Anthony Hourigan

Anthony Hourigan

CEO,

Hourigan International


Paul Reardon

Paul Reardon

ECD,

WHYBIN\TBWA Group

Melbourne

Jonathan Issacs

Jonathan Isaacs

CFO,

Clemenger Group

Limited

Nathan Hodges

Nathan Hodges

GM, TrinityP3

Marketing Management

Consultants

Peter Davis

Peter Davis

Director,

Maximised


Ricci Meldrum

Ricci Meldrum

Regional Group Head,

Whybin\TBWA


John Loebmann

John Loebmann

Management

Consultant,

Phuel

Tony Nippard

Tony Nippard

Board Director



Simon Lamplough

Simon Lamplough

Group Managing

Director,

Clemenger BBDO

Michelle Brooks

Michelle Brooks

Finance Director,

Clemenger BBDO

Martine Letts

Martine Letts

CEO, Committee

for Melbourne

Fiona Le-Brocq

Fiona Le-Brocq

General Marketing

Manager, Medibank

   
         



     
 

For more information contact
The Communications Council
P: 02 8297 3842

E: suzi@communicationscouncil.org.au

IPA - TCC